KKPL ---- A new model of Knowledge Process Outsourcing ? |
At KKPL, our model qualifies as the “Second Generation Outsourcing”.
Here's how it works :
KKPL operates as the prime organization and the
interface with clients.
KKPL puts together a "solution”, including
strategy; business processes; technology; and,
KKPL, with a small core team of specialists, targets an ecosystem of 250 other companies, in the
physical KPO PARK, with a total of 2,500 employees,
being specialists in everything
from Java coding
to Software testing, etc..
KKPL draws on their skills to deliver the “solution”.
Rather than focusing just on India ( the physical
KPO PARK ),
KKPL's ecosystem, through the Virtual
also includes companies / specialists from across the globe
including Russia, China, and Singapore.
KKPL plans on expanding into additional countries
through the Virtual KPO on a continual basis.
Hence, as an example, KKPL gets the advantages of high-level skills from Russian companies and very
low programming costs,
say, from China.
Since the past decade, the outsourcing business model has not changed;
but the scale has expanded.
And, at KKPL, we have a radical vision of how
outsourcing can change.
Rather than having huge fixed costs, like the big players, KKPL
pays for value received—and--billed to clients.
That is incredible leverage.
And KKPL can
pick and chose from among hundreds of small specialist firms anywhere in the world.
That's a true global delivery model.
With costs of real estate and labour rising rapidly in India, KKPL
is set to
have a head-start advantage over the much larger competitors.
KKPL recognizes the fact that it has two main challenges :
And, KKPL has charted its course for taking care of these challenges.
- To establish credibility among potential customers,
something that is typically only gradually won.
- To manage the ecosystem of associates globally and prove
that the team can really
deliver higher-quality services at a lower cost.